Transforming services for people with complex needs

Community Care 29 October 2009 pages 30 and 32

Summary:Alison Petch, Director of the Institute for Research and Innovation in Social Services in Scotland, reviews a report into 14 pilot projects which aimed to improve services for adults with multiple needsminority families with deaf children, male carers and adults leaving prison. The evaluation sought to uncover what worked in terms of improving service access, the individual’s experience of the service, and service user outcomes.

• The Evaluation of the Multiple and Complex Needs Initiative
• The Social Exclusion Task Force has published four reports on the theme of understanding the risks of social exclusion across the life course. These draw on a range of data sources, applying the Bristol Social Exclusion Matrix, with separate reports covering families with children, youth and young adulthood, working age without dependent children, and older age.
• Two research reports were commissioned to support the ACE pilots: Better Outcomes for the Most Excluded, University of Nottingham; and Service Responses and Outcomes for Adults Described as Having Chaotic Lives and Multiple Needs, University of Keele.
  
  

Transforming Services for People with Long Term Conditions
Date: June 2009
Author: Department of Health
Summary: This guide is a practical tool to enable practitioners to work with people with LTCs. It will support them in the design and delivery of effective care which enables people to stay as well as possible for as long as possible while being in control of their own condition.

• Download the report (PDF 1MB)
  
  
  
  

Transforming Rehabilitation Services

Date: June 2009
Author: Department of Health
Summary: Rehabilitation services cover a wide range of essential support, from short interventions to longer term support for older people. For example, they help adults return to work after an illness and older people to live as independently as possible. This guide is a practical tool to enable practitioners to design and deliver effective care which allows people to regain and maintain their health.

• Download the report (PDF 1MB)
  
  
  

Transforming End of Life Care

Date: June 2009
Author: Department of Health
Summary: As people approach the end of their lives the availability of high quality, accessible care enables them and their families to make important choices about how they want to be cared for and their place of death. Competent and compassionate care is critical to allow patients a dignified death and giving families support in bereavement. It should be of the highest quality regardless of diagnosis and whether it is carried out at home, in a community hospital or another setting. This guide is a practical tool to ensure that this care is based on high quality evidence and best practice.

• Download the report (PDF 1MB)