Developing shared solutions

We adopt a collaborative approach, understanding the needs of our partners from the public and Third Sector and work with them to achieve shared solutions for the improvement and innovation of local services.

We achieve this by:

• developing the capacity and capability to achieve improvements in delivery
• supporting policy implementation, and
• supporting the development of policy

Founded on experience

We have a dedicated team of highly skilled consultants offering a wide range of services to support local organisations to improve outcomes for people who use health and social care services.

Staff include practitioners and managers from health and social care, education and criminal justice services, and people with experience of working in the statutory, voluntary and independent sectors. We also employ carers and people who use services directly to help to ensure that our approach is centred on people’s real needs, and experience.

The team has a valuable depth of practical, clinical and managerial acumen. Our consultants regularly provide facilitation to senior managers for effective decision making, planning, and strategy development.

Focussed on local communities

We provides facilitation to engage communities in planning more appropriate and responsive services, ensuring that local strategies and action plans reflect community needs and priorities. To achieve this, team members combine their experience of working with local communities and understanding of policy issues with the knowledge of how local services work, in order to develop clear and focused analysis of often complex situations.

Committed to integration and partnerships

We continue to model and promote integrated ways of working across health,
social care and the wider public and Third Sector; an approach that is focused on, and responsive to the practical and organisational challenges of driving whole system change.

Supporting effective leadership and teamwork development

We provide effective leadership and teamwork development support for local organisations. Our support helps to mobilise teams to define and achieve shared goals. It also helps people to understand and identify how to improve the experience of and outcomes for people from diverse communities who use local services. This work is led by Professor Steve Onyett.